Google-owned Fitbit to pay $12.2 million after consumers were burned by smartwatches


Greater than two years after recalling about 1.7 million Ionic smartwatches bought globally, Google-owned Fitbit pays a $12.2 million penalty for failing to alert customers that the goods can overheat and motive burns, federal regulators stated Thursday.

Fitbit gained a large number of experiences of the lithium-ion batteries within the watches overheating all the way through 2018, 2019 and proceeding into 2020, according to the U.S. Shopper Product Protection Fee (CPSC). In early 2020, Fitbit made an replace to deal with the defect, however persisted to listen to from other people struggling burns and didn’t record the problem to regulators as legally required. 

“Whilst health-conscious other people wore Fitbit Ionic smartwatches to trace their health, they’d no concept that the watches had been striking their protection in peril. They did not know concerning the danger as a result of Fitbit stated not anything,” CPSC Commissioner Wealthy Trumka Jr. stated Thursday in a observation. 

The CPSC and Fitbit announced a recall of the Ionic smartwatches in March of 2020, pronouncing the corporate had gained 115 experiences within the U.S. of the batteries within the units overheating. Home consumers reported 78 burn accidents, two involving third-degree burns and 4 of second-degree burns; any other 40 incidents had been reported the world over. 

Fitbit discontinued manufacturing of its Ionic fashion, which used to be used to trace exercise, center fee and sleep, in 2020.

fitbit.jpg
Symbol of Fitbit’s Ionic smartwatch.

Shopper Product Protection Fee


“Buyer protection remains to be our best precedence, and we are happy to unravel this subject with the CPSC stemming from the 2022 voluntary recall of Fitbit Ionic,” stated a spokesperson for Google, which bought Fitbit for $2.1 billion in 2019.

About 1 million of the recalled smartwatches had been bought within the U.S. at shops together with Absolute best Purchase, Kohl’s and Goal, in addition to on-line at Amazon.com and Fitbit.com from September 2017 via December 2021. The goods retailed for between $200 and $330 every. Some other 693,000 had been bought the world over, in line with the corporate.

The 2020 recall got here 8 years after Fitbit recalled its Fitbit Power activity-tracking wristband after the corporate gained more or less 9,900 experiences of the wristband frustrating pores and skin and 250 experiences of blistering. 

Along with the $12.25 million civil penalty, the agreement settlement calls for Fitbit to care for inside controls and procedures to verify compliance with the Shopper Product Protection Act. The corporate additionally agreed to post an annual record relating to its compliance program and inside controls, the CPSC mentioned.



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