Cracker Barrel has apologized after its Waldorf, Maryland, eating place refused to serve a gaggle of scholars with particular wishes final week.
The Lebanon, Tennessee-based eating place chain stated that its lack of ability to deal with the birthday celebration was once unrelated to the scholars’ skills, however that the location was once nevertheless “unlucky.”
“Our missteps final week had been unlucky however had been unrelated to the scholars’ functions,” Cracker Barrel stated in a observation to CBS MoneyWatch Monday. “They had been because of our lack of ability to deal with a birthday celebration of 18 that arrived once we had been dealing with sudden staffing problems and had in part closed our 2nd eating room.”
The chain conceded that its reaction ended in misperceptions at the a part of its visitors and the general public. “Our failure to observe positive operational protocols mixed with deficient communique on our section then ended in misunderstandings and misperceptions,” it stated.
In a public letter posted Thursday, Charles County Public Colleges superintendent Maria Navarro alleged {that a} staff of eleven scholars and 7 school visited Cracker Barrel in Waldorf as a part of an arranged day trip and was once “refused carrier.” The talk over with was once a part of programming that goals to lend a hand scholars with particular wishes apply abilities they be informed in the school room in real-life settings throughout the neighborhood, together with at native eating places and retail institutions.
Navarro contends that the college district had notified the eating place of the deliberate talk over with and was once instructed reservations weren’t required. Upon arrival, on the other hand, the crowd was once denied carrier. They had been ready to reserve meals to-go, the letter stated.
“The alleged remedy of CCPS scholars, and personnel, at Cracker Barrel is person who no person will have to enjoy. Then again, it’s encouraging to be informed that the district supervisor stated the industry can be prepared to paintings with CCPS to do higher,” Navarro stated.
She added that the college district has already gained provides from different native institutions to host its scholars.
